Terms and Conditions

1. Welcome to Apodytes

Apodytes is your South African online store for ICT, electronics, and gadgets. These Terms and Conditions (“Terms”) govern how you may use our website (www.apodytes.co.za) and services, including browsing, account creation, and purchasing products (“Services”). By using our Services, you agree to these Terms, as well as our Shipping Policy, Return and Refund Policy, and Privacy Policy. If you do not agree, please do not use our Services. We source products from trusted suppliers like Esquire, operate without on-site stock, and deliver only within South Africa. These Terms comply with the Consumer Protection Act 68 of 2008 (CPA), Electronic Communications and Transactions Act 25 of 2002 (ECTA), and other South African laws.

2. Using Our Website

• Who Can Use Our Services: You must be 18 or older to use our Services. By using our website, you confirm you meet this age requirement.
• Your Account: To place orders or access certain features, you may need to register an account. Keep your login details secure and notify us immediately at info@apodytes.co.za if you suspect misuse. You are responsible for all actions taken through your account.
• Rules of Use: You agree not to:
  • Use our Services for anything illegal or against these Terms.
  • Attempt to disrupt, hack, or overload our website.
  • Submit false, offensive, or harmful content (e.g., in product reviews).
  • Misrepresent your identity or provide inaccurate information.

3. Placing Orders

• Order Process: When you place an order, we’ll confirm acceptance via email. We may cancel orders if products are unavailable (e.g., out of stock at our supplier, Esquire) or if we suspect fraudulent activity. If cancelled, we’ll notify you and process a refund as per our Return and Refund Policy.
• Pricing and Payment: All prices are in South African Rand (ZAR) and include VAT where applicable. We aim to display accurate prices but may correct errors. If a pricing error occurs, we’ll contact you to confirm if you wish to proceed at the correct price or cancel. Payments are processed securely via third-party providers (e.g., credit card or EFT). Orders are processed only after payment clears.
• Software Products: Software (e.g., downloads or licenses) is non-returnable unless defective, as detailed in our Return and Refund Policy.
• Shipping: We deliver only within South Africa. See our Shipping Policy for details on costs, delivery times, and conditions.

4. Intellectual Property

Our website’s content, including images, text, logos, and product descriptions, is owned by Apodytes or our suppliers (e.g., Esquire) and protected by South African copyright and intellectual property laws. You may use it only for personal, non-commercial purposes (e.g., browsing or buying). Any other use, like copying or distributing content, requires our written permission. By submitting content (e.g., reviews), you grant us a non-exclusive, royalty-free right to use, display, and share it on our Services.

5. Our Responsibility

• Service Availability: We strive to keep our website available but do not guarantee it will be uninterrupted, error-free, or secure. We may perform maintenance or updates without notice.
• Product Quality: Products are subject to the implied warranties under CPA Section 55 (fit for purpose, good quality). Beyond this, we offer no additional warranties unless stated.
• Liability Limits: To the extent allowed by the CPA, our liability for any issues with our Services or products is limited to the amount you paid for the order. We are not responsible for indirect losses (e.g., lost profits) unless caused by our negligence, as per CPA requirements.
• Supplier Dependence: As we source products from Esquire, we are not liable for delays, defects, or unavailability caused by suppliers, but we’ll work to resolve issues per our Return and Refund Policy.

6. Your Responsibilities

You agree to:

• Provide accurate information for orders and payments.
• Comply with these Terms and all applicable laws.
• Cover any losses we incur due to your misuse of our Services, violation of these Terms, or infringement of third-party rights.

7. Resolving Disputes

If you have an issue, please contact us at info@apodytes.co.za to resolve it informally. If we can’t reach a solution, disputes will be governed by South African law. You may refer disputes to mediation, arbitration, or the National Consumer Commission, as allowed by the CPA and ECTA. You also retain the right to approach a South African court.

8. Updates to These Terms

We may update these Terms to reflect changes in our Services or legal requirements. Updated Terms will be posted on our website and apply immediately. By continuing to use our Services, you accept the updated Terms.

9. Contact Us

Have questions or need help? Reach out to us at info@apodytes.co.za. We’re here to ensure a smooth and fair experience. Thank you for shopping with Apodytes!